Services

VoIP Telephony and Unified Communications

Manage your company's IP communications in the most efficient and effective way. We offer enterprise IP telephony services: configuration, installation, deployment, maintenance, and monitoring of virtual PBX systems and unified communications equipment.

Proven experience in IP telephony

We provide virtual PBX and IP phone systems for on-premise installation or cloud telephony services. We have over 20 years of experience installing, configuring, and maintaining high-availability Cisco systems for more than 1,500 users.

WAN infrastructures spanning more than 20 locations with SRST routers with analog failover at each branch. State-of-the-art corporate teleconferencing equipment for enterprise unified communications.

Our VoIP services

  • On-premise IP systems: Installation and configuration of virtual PBX and IP phone systems at the customer's premises.
  • Cloud telephony: IP telephony as a service (UCaaS) and unified communications without the need for local infrastructure.
  • VoIP migration: Transition from traditional phone systems to IP telephony without operational interruptions.
  • Integrated videoconferencing: Integration of videoconferencing systems with the unified communications platform.
  • Support and maintenance: Proactive monitoring and specialized technical support for your voice IP infrastructure.
Enterprise videoconference room equipped with VoIP unified communications system
Corporate meeting room with IP telephony and integrated conferencing system
Modern office with IP telephony and unified communications infrastructure
Small meeting room with enterprise VoIP telephony equipment
Success Case

PepsiCo

Argentina and Uruguay - Branch Network

IT Partner implemented a complete Cisco Unified Communications solution for PepsiCo, deploying Cisco SRST routers across all branches in Argentina and Uruguay. A large-scale project that ensures telephony continuity at every point of operation.

We provide comprehensive maintenance of the Cisco UC platform: additions, removals, and modifications of extensions at branches, SRST support for Cisco routers, and administration of Cisco Call Managers at the central datacenter, ensuring high-availability unified communications.

37 connected branches
1,500+ managed extensions
2 countries covered
24x7 continuous support

Cisco UC service scope

  • Deployment of Cisco SRST routers at all branches
  • Configuration of Cisco analog failover outputs
  • Administration of Cisco Call Managers at central datacenter
  • Management of Cisco extension additions, removals, and modifications
  • Preventive and corrective maintenance of Cisco UC platform
  • Specialized technical support for Cisco Unified Communications

Virtual PBX solutions we offer

Cisco UCM

Cisco Unified Communications Manager systems for enterprise unified communications of any size.

Microsoft Teams

IP telephony integration with Microsoft Teams for unified communications and enterprise collaboration.

Asterisk / FreePBX

Open source virtual PBX solutions for companies seeking flexibility and total control.

Cloud PBX

Cloud VoIP telephony with no hardware investment, scalable according to your company's needs.

Features of our IP telephony services

High availability

Redundancy and failover to ensure your unified communications never stop.

Call recording

VoIP call recording and storage for compliance and quality control.

IVR and queues

Interactive menus and queue management for professional customer service with virtual PBX.

Reports and analytics

Detailed usage metrics, wait times, and IP telephony system performance.